Support News

With the "Upgrade and Save on Repairs" Program you get a $10 discount (off contracted "List" price) along with an extended year warranty for every unit purchased to upgrade an old unit in the field - See Upgrade and Save on Repairs Program details.

Phone Support: 800.535.4651
(8 a.m. - 5 p.m. EST)
Email Support: techsupport@multi-link.net

June 1, 2010

Upgrade and Save on Repairs Program

Program Start: June 1, 2010
Program End: December 31, 2010

Dear Customer,
Effective June 30, 2010 the following repair rates will apply to your Multi-Link products.

We are pleased to continue repairing out of warranty equipment, but with rising costs it is often more cost effective to replace the unit and enjoy a new product along with the associated warranty.

With the “Upgrade and Save on Repairs” Program you get a $10 discount (off contracted “List” price) along with an extended year warranty for every new unit purchased to upgrade an old unit in the field. The program is simple:
When purchasing a new unit to replace an existing unit, mention the name of this program and make sure you provide the following: your full name, your company name, your email address, your phone number, number of units in “the sale”, the serial number of each unit being replaced in the field. Purchases can be made by phone or email. To make contact, send an email to cpuckett@multi-link.net or call us at 800.535.4651 and ask for Cindy Puckett!

Product Repair Rates
The Stick $70.00
The Power Stone $70.00
The IP PowerStone $70.00
Polnet ACP-3 $85.00
Polenet ACP-5 $105.00
Polnet ACP-9 $125.00
ATX 250 $75.00
Line Hunter $125.00

**Does not include Standard Shipping (UPS), includes handling charges.

We value your business and look forward to continuing to offer quality communication solutions and unmatched service. Do not hesitate to call me if you have any questions or concerns.