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Posts Tagged ‘the power stone’

New version of The Power Stone is now in production

Friday, January 14th, 2011

Multi-Link is rolling out its latest version of  The Power Stone, the popular phone activated remote AC power controller.

Basic functions of automatic and manual power reboot, power on call, and on/off toggling remain the same as the previous version. Changes have been made to default settings relating to rings-to trip, and the number of rings at which Power Stone will perform an AUTOMATIC OPERATION. The changes were made to accommodate the request of many users who were primarily using cell phones to control power to remote sites.

The new settings will apply only to Power Stone units with serial numbers starting at #27819 and greater. Refer to The Power Stone manual v.8 below:


All serial #’s below 27819 will continue to reference the original Power Stone manual. Refer to The Power Stone manual v.1 below:

Power Stone Manual v.1

Call us at 800-535-4651 for more details!

Ready to make your advertising and digital signage solution cost less?

Tuesday, September 28th, 2010
According to PQ Media, a leading provider of alternative media econometrics data, Digital Out-of-Home (DOOH) advertising is one of the fastest growing mediums, with an anticipated 2010-2014 compound annual growth rate of 9.4% in the U.S. and 10.1% globally.

Add The Stick® and The Power Stone® and watch the
solution’s costs go down. Improved in-office network security is an extra benefit…
View more documents from Scott Shelton.

Multi-Link Product Installations: The Good, The Bad, The Ugly

Friday, July 16th, 2010

We are looking for images of  Multi-Link product installations–ACP, The Stick, Power Stone– like this: http://twitpic.com/23qvt7 . Send us any—good, bad, or ugly— and we’ll post to the Multi-Link Flickr photostream.  We want to see your professional expertise on display or maybe even “how-not-to” nightmare installations that you have discovered. Like the time a VAR told us he discovered a Stick line sharing switch hanging by saran wrap and a coat hanger from the ceiling.

Please let us know if you want your name credited or posted anonymously.

Email: Marketing@multi-link.net

Twitter: multilinkinc

Facebook: http://bit.ly/9k3gxU

How to Reduce Fuel Costs with your Phone

Thursday, July 8th, 2010

With summer driving season upon us, the upward price of fuel is as predictable as ants at a picnic. For companies that have fleets of service vehicles this is always a concern. Management has the unenviable task of keeping the fuel budget in check during upward seasonal fluctuations while maintaining a consistent level of customer service. The scheduled “milk-run” truck rolls to remote customer sites are unavoidable, but there is a smarter way to deal with those unscheduled service dispatches that eat away at fuel budgets and erode profits.

It is not cost effective or desirable to require physical visits to remotely located routers, switches or other network devices for troubleshooting or maintenance. Costs are prohibitive, both in time and personnel, for a skilled technician to be dispatched to the remote site for administration and maintenance of every remotely located router, switch or other network device. Time and cost constraints necessitate that network devices be managed remotely.

Keeping vehicles tuned up and conservative driving practices are well and good, but best-in-class service and maintenance businesses are more likely to keep the truck in park than their competitors. These organizations consistently employ remote site management tools to diagnose and fix problematic equipment instead of rolling a truck to a site. A remote AC power controller allows maintenance technicians to reboot, cut or re-establish power to devices located in a remote location, all over a standard telephone phone line or an internet connection. Field technicians can control power to equipment from their cell phones, avoiding the cost and time to drive to remote sites.

Nine out of ten service dispatches involve rebooting (power fail) equipment as a first try fix. With a remote power control switch and a telephone, the three hour round trip at midnight can be avoided. And a tank of gas was just saved.

Multi-Link has helped many IT Departments, Managed Network Services and ISP’s save fuel, time, and labor costs with our remote power controllers. Call us and see if we can help you reduce fuel costs with your phone. 800-535-4651

Top 5 Benefits of Remote Site Management Tools

Friday, June 25th, 2010

It’s mid-2010 and businesses across all industries are confronted with a new reality: shrinking budgets, personnel cuts, reduced revenue, and rising operational costs.

For companies challenged with maintaining remote site assets (network, telecom, mechanical), the pain is even more acute. Dispatching service workers on-site frequently puts maintenance staff out of contact for hours at a time, frequently at expensive overtime labor rates. The average cost per service dispatch was $276 in 2009.

To answer this challenge, companies across the world are employing remote management tools that monitor, alert, and troubleshoot automatically. Here are the Top 5 Benefits of Remote Site Management Tools:

1) Reduced Downtime: Minutes vs. Hours. Some tools can detect failure and execute reboot/fix autonomously, without engaging support from personnel.

2) Reduced Site Visits, or Truck Rolls:
Driving to the remote site is the biggest time waster. Paying $276 for an engineer just to reboot a router is a crime. And then there’s the fuel cost.

3) Increased Customer Satisfaction: Faster service, improved asset uptime, and better asset performance all contribute to SLA covenant compliance. And that makes for a happy customer.

4) Prepares Support Personnel for On-site Visits: In case remote resolution was not achievable, remote management tools can at least provide diagnostic data to the support crew, ensuring that the right hardware and tools are brought to the site for a successful first time fix.

5) Immediate R.O.I: Remote site management tools can pay for themselves by eliminating the time, labor, and fuel costs for just one site visit.

For information on Multi-Link’s remote site management solutions, call 800-535-4651.

Are Your Remote Site Modems Secure?

Sunday, January 24th, 2010

The widespread use of modems is driven by the need for for vendor support, polling, configuration of remote devices, and for providing remote connectivity to remote systems for engineering and IT support. However, modems represent an often overlooked backdoor to control systems and networks that can be exploited by hackers.

In a publication by Homeland Security’s National Cyber Security Division, “Recommended Practice for Securing Control System Modems”, methods for securing dial-up modems are addressed. It states that, ” In general the dial-up PSTN is the least secure as it exposes a modem to the equivalent of world-level Internet access. As a result, this communication point can be accessed from anywhere in the world by anyone with a modem and may be vulnerable to attack.

One security method presented in the paper is a telephony firewall. All of Multi-Link’s line sharing devices, in addition to cutting costs, allow the end-user to secure access to telephony devices with programmable security access codes(SAC). These SAC’s can be configured differently for each port. Our most robust product from a security standpoint is the Polnet ACP with 7 digit SAC’s that would effectively provide a stand-alone firewall for dial-up modems.

Another method for controlling connections is to control its power supply, powering up the modem for use and then powering down when access is no longer required. The Power Stone is ideal for this procedure with its automatic power-on-call feature. Devices plugged in to the Power Stone can be turned on for the duration of the call and turned off after disconnect. SAC’s are used for manual operation and remote programming.

It is highly recommended to audit and document all known modems and faxes for the purpose of not only cost reduction, but for the sake of closing any backdoors into a company’s telecom and IT networks.