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Posts Tagged ‘secure remote service port access’

Affordable, More Secure Out-of-Band Network Management

Wednesday, September 29th, 2010

The majority of Multi-Link’s phone/data line-sharing devices are being installed for out-of-band dial-up modem access to communication and data networks.

When the network is down and normal in-band access is denied, how do you recover the network equipment? Out-of-band remote access to serial console ports provides an efficient back door method for recovery. This can be through the use of a backup dial-up modem via the Public Switched Telephone Network (PSTN).

Serial console ports are the most reliable and dependable form of communication for equipment management. That is why most high value networking devices have one. Whether it’s a router, switch, firewall, PBX, network storage device, etc, no matter what is happening with the device, the serial auxiliary or console port is always up and running. It is a trusted way to find out what is going on and the quickest way to recovery.


POLNET ACP Phone/Data Line Sharing Switch

Polnet ACP Phone/Data Line Sharing Switch

The ACP saves money for IT departments by eliminating costly phone lines dedicated for out-of-band dial up access to remote network equipment. Fixed telecom costs are dramatically reduced and a 3 month R.O.I. is typical. In addition to savings, the ACP is engineered to provide an additional layer of security to connected devices. Vulnerable pathways to equipment via the PSTN are protected by programmable Security Access Codes up to seven characters. There are over 35 million combinations to choose from, effectively creating a telephony firewall for dial-up connections.

Furthermore, our Remote Power Control products, The Power Stone and the IP Power Stone 3000, are invaluable tools for rebooting unresponsive equipment in remote areas. The Power Stone is a phone call activated AC power controller used to reboot and power up/down remote equipment. The IP Power Stone 3000 provides the ability to reboot locked-up equipment via web browser.

Either of these remote reboot products makes a perfect complement to the Polnet ACP, providing inexpensive, secure control of remote network equipment.

ACP deployed for remote out-of-band access

Phone Line Sharing: Top 5 Applications

Monday, April 19th, 2010
1. Point-of-Sale system integration
2. Remote out-of-band access for network equipment
3. Automated meter reading
4. Fuel tank monitoring
5. Small Office/Home Office phone line consolidation

1. POS systems in fast paced retail environments typically use broadband for transaction processing. In many cases, dial-up modems are used as back-up in case of a network outage. Paying for a dedicated phone line for emergency use only is costly and wasteful. Multi-unit restaurant and department store chains save thousands of dollars annually by installing a line sharing device with a fax line and POS back-up line and significantly reduce fixed telecom costs. In a scenario with fewer POS transactions (only a few per day), a dial-up line is more economical. Sharing this line with a fax or phone is a practical way to lower overhead costs while processing sales normally.

2. When the network is down and normal in-band access is denied, how do you recover the network equipment? Remote Out-of-band access to serial console ports provides an efficient back door method for recovery. This can be through the use of a backup dial-up modem via the PSTN. However, paying for a phone line that you hope you never use is expensive.

Phone line sharing saves money for IT departments and MNS groups by eliminating costly phone lines dedicated for out-of-band dial up access to remote network equipment. Fixed telecom costs are dramatically reduced and a 3 month R.O.I. is typical. In addition to savings, the Polnet ACP is engineered to provide an additional layer of security to connected devices. Vulnerable pathways to equipment via the PSTN are protected by programmable Security Access Codes up to seven characters. There are over 35 million combinations to choose from, effectively creating a telephony firewall for dial-up connections.

3. Automated meter reading, or AMR, is the technology of automatically collecting consumption, diagnostic, and status data from energy metering devices (water, gas, electric) and transferring that data to a central database for billing, troubleshooting, and analyzing. This advance mainly saves utility providers the expense of periodic trips to each physical location to read a meter. Further savings can be achieved by sharing a POTS line for dial-up modems with multiple on-site meters and RTU’s. Installing nine devices on one phone is more cost effective than having nine individual lines to pay for.

4. Fuel tank monitoring is a method by which underground fuel tanks are measured for capacity and leak detection. Multiple modems connected to gauges can be accessed with only one phone line with a phone line sharing device. C-stores are a prime user as well as industrial fueling stations for commercial, government, and military use.

5. SOHO’s have always been a major consumer of phone line sharing. The basic set-up of the home office has remained unchanged over the years with the phone, PC, and ubiquitous fax machine, or all-in-one with fax capability, as the essential business tools. Phone line sharing devices such as The Stick have been equally important, helping to save the small business owner as much as $600 a year just by consolidating the fax and phone on the same line.

Article: The Impact Of Remote Monitoring On Field Service

Wednesday, April 7th, 2010

A new article on remote monitoring by Field Technologies Online entitled “The Impact Of Remote Monitoring On Field Service” reviewed the same research from the Aberdeen Group that we blogged about in February. It is a good read and offers views on the evolution of remote monitoring.

Some take-aways:
Remote monitoring makes field workers better prepared for on-site visits.

Remote monitoring results in 22% increase in first time fixes.
Remote monitoring increases revenue, cuts fuel and labor costs, and stops unproductive truck-rolls.

The vertical markets with the fastest adoption rates are facility management, transportation, and medical equipment.