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Posts Tagged ‘Remote Monitoring Solutions’

Two effective ways of controlling power remotely

Monday, July 9th, 2012

With an increasing number of remote devices deployed in-band and out-of-band within network platforms, companies need reboot solutions using one or both methods—and Multi-Link has them. Multi-Link’s remote power controllers help IT administrators improve device uptime, increase problem response time, extend equipment life, and save travel, labor, and energy costs. The Power Stone and the Internet Power Stone give IT departments multiple remote reboot options by browser, phone, auto fault detection, scheduling, and even MSN chat. Affordable yet invaluable, Multi-Link puts remote networks back in your control.

Two Outlet Remote Reboot Power Controller | IP4000

Friday, March 16th, 2012

Easily control AC power to remote site equipment with the IP Power Stone® 4000 from Multi-Link. The IP4000 is an affordable and cost effective way to troubleshoot from the operations center, or even from a Smartphone.

IP4000

IP Power Stone 4000

The primary feature of the device allows remote power control of two AC power outlets using either a web browser or MSN messenger. This device is a perfect tool for IT personnel supporting routers and network equipment in remote sites. The IP4000 provides the ability to either manually control power remotely over the internet, OR automatically by an internet monitoring feature that pings up to six IP addresses.

If equipment lock-ups are not a problem, the IP Power Stone can provide an additional benefit by allowing equipment to be powered up only when needed. Schedule up to 20 power function events assignable to one or both  outlets. Power consumption is thereby reduced, equipment life is extended, and exposure to malicious hacker threats is minimized.

 

MULTIPLE CONTROL OPTIONS
  • Via web browser
  • Via MSN chat
  • Via Scheduling – up to 20 schedules
  • Via Auto-Pinging LAN or WAN IP
Benefits
  • Saves money by eliminating costly remote site visits
  • Reduces equipment downtime
  • Improves productivity
  • Minimizes power consumption and extends product life
More information:

View IP4000 Data Sheet

Online IP4000 Demo

User ID: admin   Password: DEMO

Are fuel costs busting your budget?

Wednesday, May 11th, 2011

Are fuel costs busting your budget? At the pump, the national average price of unleaded gasoline rose to $3.962 per gallon from Tuesday’s $3.951, AAA said. If you are responsible for remote site equipment maintenance, consider a remote site power control switch.

THE POWER STONE saves time, labor, and fuel costs. When trouble arrives and critical equipment locks up at a remote site hours away, a quick fix is impossible. With The POWER STONE, one phone call can reboot equipment, reduce downtime, and save money. The Power Stone installs easily onto remote site equipment and allows you to reboot, toggle power,check current power status and past power outages. And, it’s as simple to use as a telephone.
The Power Stone

Read The Power Stone Data Sheet.

New version of The Power Stone is now in production

Friday, January 14th, 2011

Multi-Link is rolling out its latest version of  The Power Stone, the popular phone activated remote AC power controller.

Basic functions of automatic and manual power reboot, power on call, and on/off toggling remain the same as the previous version. Changes have been made to default settings relating to rings-to trip, and the number of rings at which Power Stone will perform an AUTOMATIC OPERATION. The changes were made to accommodate the request of many users who were primarily using cell phones to control power to remote sites.

The new settings will apply only to Power Stone units with serial numbers starting at #27819 and greater. Refer to The Power Stone manual v.8 below:


All serial #’s below 27819 will continue to reference the original Power Stone manual. Refer to The Power Stone manual v.1 below:

Power Stone Manual v.1

Call us at 800-535-4651 for more details!

Affordable, More Secure Out-of-Band Network Management

Wednesday, September 29th, 2010

The majority of Multi-Link’s phone/data line-sharing devices are being installed for out-of-band dial-up modem access to communication and data networks.

When the network is down and normal in-band access is denied, how do you recover the network equipment? Out-of-band remote access to serial console ports provides an efficient back door method for recovery. This can be through the use of a backup dial-up modem via the Public Switched Telephone Network (PSTN).

Serial console ports are the most reliable and dependable form of communication for equipment management. That is why most high value networking devices have one. Whether it’s a router, switch, firewall, PBX, network storage device, etc, no matter what is happening with the device, the serial auxiliary or console port is always up and running. It is a trusted way to find out what is going on and the quickest way to recovery.


POLNET ACP Phone/Data Line Sharing Switch

Polnet ACP Phone/Data Line Sharing Switch

The ACP saves money for IT departments by eliminating costly phone lines dedicated for out-of-band dial up access to remote network equipment. Fixed telecom costs are dramatically reduced and a 3 month R.O.I. is typical. In addition to savings, the ACP is engineered to provide an additional layer of security to connected devices. Vulnerable pathways to equipment via the PSTN are protected by programmable Security Access Codes up to seven characters. There are over 35 million combinations to choose from, effectively creating a telephony firewall for dial-up connections.

Furthermore, our Remote Power Control products, The Power Stone and the IP Power Stone 3000, are invaluable tools for rebooting unresponsive equipment in remote areas. The Power Stone is a phone call activated AC power controller used to reboot and power up/down remote equipment. The IP Power Stone 3000 provides the ability to reboot locked-up equipment via web browser.

Either of these remote reboot products makes a perfect complement to the Polnet ACP, providing inexpensive, secure control of remote network equipment.

ACP deployed for remote out-of-band access

Ready to make your advertising and digital signage solution cost less?

Tuesday, September 28th, 2010
According to PQ Media, a leading provider of alternative media econometrics data, Digital Out-of-Home (DOOH) advertising is one of the fastest growing mediums, with an anticipated 2010-2014 compound annual growth rate of 9.4% in the U.S. and 10.1% globally.

Add The Stick® and The Power Stone® and watch the
solution’s costs go down. Improved in-office network security is an extra benefit…
View more documents from Scott Shelton.

Top 5 Benefits of Remote Site Management Tools

Friday, June 25th, 2010

It’s mid-2010 and businesses across all industries are confronted with a new reality: shrinking budgets, personnel cuts, reduced revenue, and rising operational costs.

For companies challenged with maintaining remote site assets (network, telecom, mechanical), the pain is even more acute. Dispatching service workers on-site frequently puts maintenance staff out of contact for hours at a time, frequently at expensive overtime labor rates. The average cost per service dispatch was $276 in 2009.

To answer this challenge, companies across the world are employing remote management tools that monitor, alert, and troubleshoot automatically. Here are the Top 5 Benefits of Remote Site Management Tools:

1) Reduced Downtime: Minutes vs. Hours. Some tools can detect failure and execute reboot/fix autonomously, without engaging support from personnel.

2) Reduced Site Visits, or Truck Rolls:
Driving to the remote site is the biggest time waster. Paying $276 for an engineer just to reboot a router is a crime. And then there’s the fuel cost.

3) Increased Customer Satisfaction: Faster service, improved asset uptime, and better asset performance all contribute to SLA covenant compliance. And that makes for a happy customer.

4) Prepares Support Personnel for On-site Visits: In case remote resolution was not achievable, remote management tools can at least provide diagnostic data to the support crew, ensuring that the right hardware and tools are brought to the site for a successful first time fix.

5) Immediate R.O.I: Remote site management tools can pay for themselves by eliminating the time, labor, and fuel costs for just one site visit.

For information on Multi-Link’s remote site management solutions, call 800-535-4651.

P.O.S. back-up phone lines are a must, the monthly costs are not!

Tuesday, June 15th, 2010

Today’s Point of Sale Systems do much more than the plain old cash registers we have known in the past. Instead of a simple machine ringing sales and storing cash, the more sophisticated POS Systems can take customer orders, execute credit card transactions, track inventory, order supplies, manage employee attendance, implement customer loyalty programs, and much more. Further customization options make POS Systems essential for countless businesses including:

o Department and retail store chains
o Foodservice (QSR’s, Fast food, Fine dining)
o Convenience and grocery stores
o Apparel
o Sporting goods
o Hardware
o Automotive parts
o Furniture

Point of Sale Systems generally use broadband connections where available for high-speed payment card processing. However, 75% or more of these systems use analog phone lines as back-up in case of network downtime or equipment malfunction. These back-up phone lines, although seldom or never used, represent recurring monthly expenses for businesses. Think of it as “insurance”, a back-up communications path is vital but expensive.

Multi-Link can help companies avoid this monthly cost with The Stick line-sharing switch. The Stick is a cost-saving and powerful device that enables phone, fax, POS, and modems to share ONE telephone line. Simply install on an existing phone line and connect the POS modem to The Stick. By sharing a line with multiple devices, The Stick removes the need for multiple costly telephone lines and results in a fast return on investment. As an example, one restaurant operator with 43 locations is now saving $51,600/year. A 3-month R.O.I. is typical.

How much can you save? Try our free Cost Savings Calculator. With this tool, you can insert your actual phone line costs today and the number of locations you operate. The calculation will provide your projected savings through phone line consolidation. Also, view Multi-Link POS Application Brief on SlideShare.

Phone Line Sharing: Top 5 Applications

Monday, April 19th, 2010
1. Point-of-Sale system integration
2. Remote out-of-band access for network equipment
3. Automated meter reading
4. Fuel tank monitoring
5. Small Office/Home Office phone line consolidation

1. POS systems in fast paced retail environments typically use broadband for transaction processing. In many cases, dial-up modems are used as back-up in case of a network outage. Paying for a dedicated phone line for emergency use only is costly and wasteful. Multi-unit restaurant and department store chains save thousands of dollars annually by installing a line sharing device with a fax line and POS back-up line and significantly reduce fixed telecom costs. In a scenario with fewer POS transactions (only a few per day), a dial-up line is more economical. Sharing this line with a fax or phone is a practical way to lower overhead costs while processing sales normally.

2. When the network is down and normal in-band access is denied, how do you recover the network equipment? Remote Out-of-band access to serial console ports provides an efficient back door method for recovery. This can be through the use of a backup dial-up modem via the PSTN. However, paying for a phone line that you hope you never use is expensive.

Phone line sharing saves money for IT departments and MNS groups by eliminating costly phone lines dedicated for out-of-band dial up access to remote network equipment. Fixed telecom costs are dramatically reduced and a 3 month R.O.I. is typical. In addition to savings, the Polnet ACP is engineered to provide an additional layer of security to connected devices. Vulnerable pathways to equipment via the PSTN are protected by programmable Security Access Codes up to seven characters. There are over 35 million combinations to choose from, effectively creating a telephony firewall for dial-up connections.

3. Automated meter reading, or AMR, is the technology of automatically collecting consumption, diagnostic, and status data from energy metering devices (water, gas, electric) and transferring that data to a central database for billing, troubleshooting, and analyzing. This advance mainly saves utility providers the expense of periodic trips to each physical location to read a meter. Further savings can be achieved by sharing a POTS line for dial-up modems with multiple on-site meters and RTU’s. Installing nine devices on one phone is more cost effective than having nine individual lines to pay for.

4. Fuel tank monitoring is a method by which underground fuel tanks are measured for capacity and leak detection. Multiple modems connected to gauges can be accessed with only one phone line with a phone line sharing device. C-stores are a prime user as well as industrial fueling stations for commercial, government, and military use.

5. SOHO’s have always been a major consumer of phone line sharing. The basic set-up of the home office has remained unchanged over the years with the phone, PC, and ubiquitous fax machine, or all-in-one with fax capability, as the essential business tools. Phone line sharing devices such as The Stick have been equally important, helping to save the small business owner as much as $600 a year just by consolidating the fax and phone on the same line.

Remote Site Service Gets Costlier in ’09

Tuesday, February 16th, 2010

As if the high cost of fuel weren’t enough…

In the 2009 Remote Product Service research project by The Aberdeen Group, the average cost per service dispatch was $276 in 2009. This represents a a 32% increase from 2006.

Not surprisingly 50% of the research respondents, comprised of service and manufacturing professionals, were concerned with reducing service-related costs and preventing unplanned service dispatches. Customer satisfaction, however, does not take a backseat. Adding to cost concerns, companies are facing increased customer pressure to provide faster service, improved asset uptime, and better asset performance.

The top two objectives for cost management were 1) Improving diagnosis for better first time fixes; and 2) Reduce instances of unplanned service visits.

Excerpt: “While the cost of fuel has retreated from highs seen in 2008, cost containment associated with unnecessary dispatches is a key pressure for service and manufacturing firms. In fact, responding firms indicate that nearly 29% of all dispatches and truck rolls are for issues that could have either been resolved remotely or through other means negating the need for dispatch.”

It is one thing to monitor remote assets, but if you can’t make a fix chances are you are among that 29% group. If you are rolling a truck to a site just to perform a power fail to reset equipment, there is a better way. The Power Stone has saved the day for countless service technicians who would have otherwise have to head out to a site just to try a hard reboot on unresponsive equipment.

The Power Stone remote power controller can diagnose, reboot, or simply turn power off or on when needed—all by phone. The IP 4000 extends this capability with TCP/IP connectivity as well as auto fault detection. Considerably less than the cost of a one time truck roll, these two units can complement any and all remote monitoring systems and provide quicker response times and reduce service dispatches.

Learn more about specific applications here: http://multi-link.biz/applications

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