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Looking to replace obsolete Command products?
Tuesday, July 26th, 2011 Project Roll-outs Made Easy
Tuesday, May 24th, 2011Multi-Link is currently providing The Stick Phone/Fax/Modem switch to installations companies involved in over 50 “roll outs’ of various Corporate and Government IT projects.
Installers have traditionally installed The Stick for remote polling of POS, Energy Management, Time & Attendance clocks, etc. Be advised that many of the installations now involve inbound and outbound back-up access for remote service and more specifically, for outbound credit card transactions during network down time, as this insures and expedites the transaction.
With quality products, it is sometimes easy to forget the intangibles that can help ensure that your installation is complete before you leave the site. Here’s how we can help you:
- Quick Start Installation Sheets – Speak with your Multi-Link representative and discuss your needs and requirements. We will customize to your specs, print, and include in each shipped unit.
- Factory Programming – Each installation project has unique requirements.We can program your units exactly to customer specs to meet the job requirements. This insures uniform performance and reduces time on-site.
- Toll Free Technical Support – Before, during, or after your installation, if you have any questions or concerns, our technicians are available to assist between the hours of 8am – 5pm, M-F, EST.
- Remote Diagnostics – Multi-Link products can be remotely diagnosed over the telephone line by our trained staff of technicians. If a programming change is required for a specific site, no problem…it takes one minute.
- Free 30-Day Product Trial – For projects you’re involved in AND not using The Stick, remember that virtually every company is a potential prospect for line-sharing technology. Seeing is believing, so we provide products to qualified prospects to try out for 30 days.That’s an idea worth sharing.
Multi-Link sets itself apart from the rest with experience and project “know-how”. Let us help work with you to keep your staff productive and your customer happy.
Are fuel costs busting your budget?
Wednesday, May 11th, 2011Are fuel costs busting your budget? At the pump, the national average price of unleaded gasoline rose to $3.962 per gallon from Tuesday’s $3.951, AAA said. If you are responsible for remote site equipment maintenance, consider a remote site power control switch.
THE POWER STONE saves time, labor, and fuel costs. When trouble arrives and critical equipment locks up at a remote site hours away, a quick fix is impossible. With The POWER STONE, one phone call can reboot equipment, reduce downtime, and save money. The Power Stone installs easily onto remote site equipment and allows you to reboot, toggle power,check current power status and past power outages. And, it’s as simple to use as a telephone.
Read The Power Stone Data Sheet.
Pro-Faxers vs. No faxers | Vote now!
Thursday, May 5th, 2011
Got an All-in-One? Great, now get rid of the fax line
Monday, April 18th, 2011It used to be that when a small office/home office worker needed access to a scanner, copier, fax, AND printer it meant four machines competing for space and budget. After all, chances are at some point you will need one or all functions during a typical work day.
Whether you use the term multi-function printer (MFP), all-in-on (AIO), or other nomenclature (multi-function copier, or MFC), printers that do more than just print have some clear advantages over single-function equipment; obviously, they save space and money compared to buying multiple separate machines. And who doesn’t like saving space or money?
Basically, an all-in-one will give you a printer, copier, and scanner in one package. Beyond that, if it’s designed primarily for office use, it will usually work as a standalone fax machine. If this is the case, a fax switch like The Stick will provide further savings. The Stick even can be used for fax software on a PC. The Stick routes incoming faxes based on the CNG tones emitted by the sending fax, irrespective of the equipment attached. The fax detection is automatic and takes only a few seconds to route.
So if you are the proud new owner of an All-in-One, get rid of the fax line and the monthly costs of a dedicated line. You are going to need the extra cash for all that ink you’ll be using. How much ink? Use our handy Cost Saving Calculator for yourself.
Coming soon…The SR-3 Selective Ring Call Router
Friday, March 18th, 2011After two years out of the Multi-Link product line up, The SR-3 call router is returning to production this year.
The SR-3 call processor is a passive line-sharing device that routes incoming phone (POTS) calls based on the “selective ring” service from the local telephone company. The SR-3 differs from the rest of Multi-Link’s line sharing switches that actively answer and route calls. The bottom line is the same—the main benefit is reducing phone lines and the monthly cost. Because the SR-3 routes in this manner, it can be used with common telco call packages that offer voice mail, call forwarding, and TTY/TTD.
The SR-3 routes up to three numbers per line. The selective ring service goes by different names depending on the phone service provider, and this service must be activated for the SR-3 to route properly. Typical cost for a selective ring phone number is $5 per month.
The SR-3 works on a standard POTS line and does not go “off hook” to screen but routes to the appropriate port based on the signature ring pattern for each phone number assigned to a single phone line. The primary phone number routes to port one, secondary number to port two, etc. Multi-Link’s “Smartware™” technology eliminates any user programming by automatically learning the ring cadence. Operation is totally automatic. The barge-in protection feature is optional. Outbound calls are processed in the normal fashion.
For SOHO applications, the SR-3 allows a phone and fax machine to share a single phone line while using different numbers. One phone line can be used for home and business, with automatic routing. Only home phones will ring when the home phone number is called, and business calls are directed to the business phone or fax.
Past users of the SR-3 will notice a new sleeker cabinet, but the functionality is exactly the same. We are now taking pre-orders for the SR-3 and expect to start shipping in April. Call 800-535-4651 with any questions.
New version of The Power Stone is now in production
Friday, January 14th, 2011Multi-Link is rolling out its latest version of The Power Stone, the popular phone activated remote AC power controller.
Basic functions of automatic and manual power reboot, power on call, and on/off toggling remain the same as the previous version. Changes have been made to default settings relating to rings-to trip, and the number of rings at which Power Stone will perform an AUTOMATIC OPERATION. The changes were made to accommodate the request of many users who were primarily using cell phones to control power to remote sites.
The new settings will apply only to Power Stone units with serial numbers starting at #27819 and greater. Refer to The Power Stone manual v.8 below:
The power stone user guide v8
View more documents from Scott Shelton.
All serial #’s below 27819 will continue to reference the original Power Stone manual. Refer to The Power Stone manual v.1 below:
Call us at 800-535-4651 for more details!
There has never been a better time to switch to Multi-Link!
Thursday, November 18th, 2010Are you looking for a dependable source for Phone Line Sharing products?
Whether you are looking for a fax switch, a phone switch, a phone splitter or any other form of POTS line sharing device, Multi-Link has the product you need.
Multi-Link’s line sharing portfolio (The Stick, Polnet ACP, SR-3, and Versa-Link ATX 250) allows you to consolidate multiple telephony devices onto a single standard telephone line, reducing the number of lines needed to support the business and the related monthly phone line subscription costs. At an average yearly cost of $600 per phone line subscription, Multi-link’s line sharing products have delivered cost reductions reaching millions of dollars per year.
The Stick (STK29112) is Multi-Link’s best selling line sharing device that screens and automatically routes all voice, fax, and modem calls to the right equipment every time — eliminating the need for costly dedicated phone lines. The Stick works on a standard analog phone line and is programmed by touch tones from a telephone keypad. DSL and CID compatible. Proprietary “Bell Spec” ringback technology. Share 3 devices with 1 line.
The Polnet ACP (ACP-3, 5, 9) is an industrial grade line sharing device (3,5,9) that actively answers, screens, and routes all voice, fax, and modem calls to the right equipment every time—eliminating the need for costly dedicated phone lines. The ACP has additional security and programming features that make it ideal for IT applications and critical data acquisition. DSL compatible. Share up to 9 devices with 1 line.
The ATX-250 (VersaLink) call processor is a versatile line sharing device that routes incoming phone calls based on the “Distinctive Ring” service from the local telco. Routes up to two phone numbers on one phone line. Also routes automatically with active fax detection. DSL and CID compatible. Share 2 devices with 1 line.
The SR-3 Selective Ring Router saves money by eliminating unnecessary phone lines. The SR-3 routes up to three numbers per line. It installs on a standard POTS line and does not go “off hook” to screen but routes to the appropriate port based on the signature ring pattern for each phone number assigned to a single phone line. The primary phone number routes to port one, secondary number to port two, etc. Multi-Link’s “Smartware™” technology eliminates any user programming by automatically learning the ring cadence. Operation is totally automatic. The barge-in protection feature is optional. Outbound calls are processed in the normal fashion.
Call us for a sales kit and product info at 800-535-4651.
The Stick Reduces Costs for KSU/PBX Installations
Wednesday, November 3rd, 2010Many businesses are facing a financial quandary when they have maxed out the number of extensions and expansion cards on their phone systems: “How to add new telephony equipment with no money to expand or upgrade the current KSU or PBX?”
One solution is a line sharing switch. Multi-Link’s line sharing portfolio (The Stick, Polnet ACP and Versa-Link ATX 250) allows customers to consolidate various devices onto a single standard telephone line, reducing the number of lines needed to support the business. At an average yearly cost of $600 per phone line subscription, Multi-link’s line sharing products have delivered cost reductions reaching millions of dollars per year.
It is also important to note that even with VoIP systems, there are an initial up-front costs for replacing legacy analog faxes, modems, etc. that can be prohibitive. By retaining a few analog lines and installing an analog line sharing switch, these costs can be avoided, or at least deferred until a time when these expenses can be justified. Many small branch deployments of IP telephony require analog interfaces, or analog phone gateways, for connectivity to the PSTN, fax machines, security systems, analog phones, and other analog devices. At $300-$500 for just two analog ports, it makes sense to use a line sharing switch to expand the number of analog devices that can connect through the gateway, rather than add more ports.
View more documents from Scott Shelton.
Multi-Link Cuts Phone Costs for State and Local Government
Wednesday, October 20th, 2010Containing costs is the number one issue facing state and local governments today. Revenues are decreasing while demands for service are increasing.
Telecommunication costs are a significant budget item for many agencies. With the need to support hundreds of fax machines and remote data collection devices, each with its own phone line, costs can quickly add up. With each additional phone line costing around $50 per month, or $600 per year, this can dramatically affect the cost to operate remote equipment.
In today’s economic environment successful government operations will require innovative solutions to maintain their levels of service to the public. Reducing telecommunication costs and making efficient use of resources are key elements stretching budget dollars.
Installing The Stick®, a phone line sharing device, wherever multiple phone lines are required can reduce expenses by thousands of dollars. Many times each location is able to reduce the requirement for two or more phone lines, saving $100-$150 per month, or more.
To find out how much money you can save, download the Multi-Link Cost Savings Calculator.
View more documents from Scott Shelton.