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Posts Tagged ‘line sharing’
Wednesday, October 20th, 2010
Containing costs is the number one issue facing state and local governments today. Revenues are decreasing while demands for service are increasing.
Telecommunication costs are a significant budget item for many agencies. With the need to support hundreds of fax machines and remote data collection devices, each with its own phone line, costs can quickly add up. With each additional phone line costing around $50 per month, or $600 per year, this can dramatically affect the cost to operate remote equipment.
In today’s economic environment successful government operations will require innovative solutions to maintain their levels of service to the public. Reducing telecommunication costs and making efficient use of resources are key elements stretching budget dollars.
Installing The Stick®, a phone line sharing device, wherever multiple phone lines are required can reduce expenses by thousands of dollars. Many times each location is able to reduce the requirement for two or more phone lines, saving $100-$150 per month, or more.
To find out how much money you can save, download the Multi-Link Cost Savings Calculator.
Tags: cost cutting, line sharing, linkedin, Multi-Link, reducing service-related costs, the stick
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Friday, October 15th, 2010
Multi-Link devices have been an integral part of substation communications for over 15 years. Thousands of our devices are used by over 100 electric and gas utility companies to provide reliable communications with meters, power quality monitors, and relays.
With greater demand for connectivity to existing and new data reporting devices, more access points are required, which means more strain on budgets. With this unprecedented growth comes the ever increasing need to remotely access the control interfaces of the equipment. Engineers and technicians must be able to access their interfaces from remote operations centers or while on the road in order to assure maximum service availability.
Many utility companies are opting for the POTS line to provide a low cost and reliable means of data acquisition. However, by using the Polnet ACP, one POTS line can provide access to as many as nine devices making the ACP-9 an average cost of $60 per connection.
To find out how much money you can save, download the Multi-Link cost-savings calculator at www.multi-link.net/Phone-Line-Sharing-Calculator.
Tags: cost cutting, Cost Savings Calculator, line sharing, linkedin, Multi-Link, out-of-band access, Polnet ACP, reducing service-related costs, substation communications, substations, utilities
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Wednesday, September 29th, 2010
The majority of Multi-Link’s phone/data line-sharing devices are being installed for out-of-band dial-up modem access to communication and data networks.
When the network is down and normal in-band access is denied, how do you recover the network equipment? Out-of-band remote access to serial console ports provides an efficient back door method for recovery. This can be through the use of a backup dial-up modem via the Public Switched Telephone Network (PSTN).
Serial console ports are the most reliable and dependable form of communication for equipment management. That is why most high value networking devices have one. Whether it’s a router, switch, firewall, PBX, network storage device, etc, no matter what is happening with the device, the serial auxiliary or console port is always up and running. It is a trusted way to find out what is going on and the quickest way to recovery.

Polnet ACP Phone/Data Line Sharing Switch
The ACP saves money for IT departments by eliminating costly phone lines dedicated for out-of-band dial up access to remote network equipment. Fixed telecom costs are dramatically reduced and a 3 month R.O.I. is typical. In addition to savings, the ACP is engineered to provide an additional layer of security to connected devices. Vulnerable pathways to equipment via the PSTN are protected by programmable Security Access Codes up to seven characters. There are over 35 million combinations to choose from, effectively creating a telephony firewall for dial-up connections.
Furthermore, our Remote Power Control products, The Power Stone and the IP Power Stone 3000, are invaluable tools for rebooting unresponsive equipment in remote areas. The Power Stone is a phone call activated AC power controller used to reboot and power up/down remote equipment. The IP Power Stone 3000 provides the ability to reboot locked-up equipment via web browser.
Either of these remote reboot products makes a perfect complement to the Polnet ACP, providing inexpensive, secure control of remote network equipment.

ACP deployed for remote out-of-band access
Tags: console port access, cost cutting, dial-up modem firewall, dial-up modems, faxswitch, lights-out-management, line sharing, linkedin, LOM, managed network services, monitor remote assets, Multi-Link, out-of-band access, out-of-band network management, reducing service-related costs, Remote Monitoring Solutions, remote reboot, secure remote service port access, telephone switch, telephony firewall
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Friday, July 16th, 2010
We are looking for images of Multi-Link product installations–ACP, The Stick, Power Stone– like this: http://twitpic.com/23qvt7 . Send us any—good, bad, or ugly— and we’ll post to the Multi-Link Flickr photostream. We want to see your professional expertise on display or maybe even “how-not-to” nightmare installations that you have discovered. Like the time a VAR told us he discovered a Stick line sharing switch hanging by saran wrap and a coat hanger from the ceiling.
Please let us know if you want your name credited or posted anonymously.
Email: Marketing@multi-link.net
Twitter: multilinkinc
Facebook: http://bit.ly/9k3gxU
Tags: IP3000, line sharing, linkedin, Multi-Link, Multi-Link Flickr photostream, Multi-Link Product Installations, Polnet ACP, the power stone, the stick
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Tuesday, July 13th, 2010

Line sharing for projector application
Behind the scenes at your local movie theater, there is a lot going on to maintain a cinema projector. As with most high tech equipment, software updates are needed to optimize performance and remotely calibrate operation settings from time to time. Cinema projectors are no exception to this rule.
However, remote connectivity comes at a cost. As is evident in other industries, many times broadband access is not a financially viable solution for movie theaters given the upfront equipment cost and monthly service expenses. The dial-up modem is a cheaper alternative but monthly dedicated line costs are a factor to consider, especially with multiple locations. Phone line sharing switches can resolve the monthly costs and allow for secure access to remote equipment, like projectors and digital signage.
A single phone can cost $600/year. Hence, a business (theater) with 50 locations, eliminating one line per location, will save $30,000 per year in telecom costs! That’s a lot of popcorn— hint: LARGE is the best value
. The Stick, or Polnet ACP, is an ideal solution for this application.
Other Remote Media Applications:
Classrooms and Auditoriums
Advertising & Digital Signage
Network Operations Centers (NOCs)
Video Walls
Corporate Conference Rooms
Conference Center Venues
Tags: cost cutting, dial-up modems, digital signage, line sharing, linkedin, out-of-band access, remote site modems
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Monday, June 21st, 2010
New restaurant industry applications are always of interest to Multi-Link because of our long-standing, personal relationships with members the restaurant community. Recently we discovered a new cost-cutting system for frying oil management from Restaurant Technologies, Inc. (RTI) that deserves mention. RTI has developed MaxLife™ Total Oil Management System that is being employed by many restaurant businesses and current Multi-Link customers.
MaxLife is an automated solution for storing, handling, and disposal of cooking oil. RTI touts reduced oil consumption and labor costs, enhanced safety, and compatibility with existing fryers. One convenient feature is “telemetry-managed fresh oil deliveries and waste oil pick-ups” which is monitored through dial-up modem installed on-site.
Current Multi-Link customers that have our line-sharing switches (The Stick, ACP) installed are able to immediately benefit from this remote fryer oil monitoring without the hassle of ordering a dedicated phone line from the telephone company. The on-site modem is simply plugged into an available device port. More importantly, no additional monthly costs for a dedicated phone line are incurred. It is a perfect match of cost-cutting products.
Click here for a demo of MaxLife™ and feel free to send along anymore applications like this for review to marketing@multi-link.net . We love to save money for our customers!
Tags: cost cutting, dial-up modems, fry oil monitoring, line sharing, linkedin, monitor remote assets, reducing service-related costs, remote site modems, restaurant applications, the stick
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Tuesday, June 15th, 2010
Today’s Point of Sale Systems do much more than the plain old cash registers we have known in the past. Instead of a simple machine ringing sales and storing cash, the more sophisticated POS Systems can take customer orders, execute credit card transactions, track inventory, order supplies, manage employee attendance, implement customer loyalty programs, and much more. Further customization options make POS Systems essential for countless businesses including:
o Department and retail store chains
o Foodservice (QSR’s, Fast food, Fine dining)
o Convenience and grocery stores
o Apparel
o Sporting goods
o Hardware
o Automotive parts
o Furniture
Point of Sale Systems generally use broadband connections where available for high-speed payment card processing. However, 75% or more of these systems use analog phone lines as back-up in case of network downtime or equipment malfunction. These back-up phone lines, although seldom or never used, represent recurring monthly expenses for businesses. Think of it as “insurance”, a back-up communications path is vital but expensive.
Multi-Link can help companies avoid this monthly cost with The Stick line-sharing switch. The Stick is a cost-saving and powerful device that enables phone, fax, POS, and modems to share ONE telephone line. Simply install on an existing phone line and connect the POS modem to The Stick. By sharing a line with multiple devices, The Stick removes the need for multiple costly telephone lines and results in a fast return on investment. As an example, one restaurant operator with 43 locations is now saving $51,600/year. A 3-month R.O.I. is typical.
How much can you save? Try our free Cost Savings Calculator. With this tool, you can insert your actual phone line costs today and the number of locations you operate. The calculation will provide your projected savings through phone line consolidation. Also, view Multi-Link POS Application Brief on SlideShare.
Tags: back-up phone lines, c-store, Cost Savings Calculator, faxswitch, foodservice, line sharing, linkedin, point-of-sale, POS Sytems, QSR's, Remote Monitoring Solutions, telephone switch, the stick
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Monday, April 19th, 2010
1. Point-of-Sale system integration
2. Remote out-of-band access for network equipment
3. Automated meter reading
4. Fuel tank monitoring
5. Small Office/Home Office phone line consolidation
1. POS systems in fast paced retail environments typically use broadband for transaction processing. In many cases, dial-up modems are used as back-up in case of a network outage. Paying for a dedicated phone line for emergency use only is costly and wasteful. Multi-unit restaurant and department store chains save thousands of dollars annually by installing a line sharing device with a fax line and POS back-up line and significantly reduce fixed telecom costs. In a scenario with fewer POS transactions (only a few per day), a dial-up line is more economical. Sharing this line with a fax or phone is a practical way to lower overhead costs while processing sales normally.
2. When the network is down and normal in-band access is denied, how do you recover the network equipment? Remote Out-of-band access to serial console ports provides an efficient back door method for recovery. This can be through the use of a backup dial-up modem via the PSTN. However, paying for a phone line that you hope you never use is expensive.
Phone line sharing saves money for IT departments and MNS groups by eliminating costly phone lines dedicated for out-of-band dial up access to remote network equipment. Fixed telecom costs are dramatically reduced and a 3 month R.O.I. is typical. In addition to savings, the Polnet ACP is engineered to provide an additional layer of security to connected devices. Vulnerable pathways to equipment via the PSTN are protected by programmable Security Access Codes up to seven characters. There are over 35 million combinations to choose from, effectively creating a telephony firewall for dial-up connections.
3. Automated meter reading, or AMR, is the technology of automatically collecting consumption, diagnostic, and status data from energy metering devices (water, gas, electric) and transferring that data to a central database for billing, troubleshooting, and analyzing. This advance mainly saves utility providers the expense of periodic trips to each physical location to read a meter. Further savings can be achieved by sharing a POTS line for dial-up modems with multiple on-site meters and RTU’s. Installing nine devices on one phone is more cost effective than having nine individual lines to pay for.
4. Fuel tank monitoring is a method by which underground fuel tanks are measured for capacity and leak detection. Multiple modems connected to gauges can be accessed with only one phone line with a phone line sharing device. C-stores are a prime user as well as industrial fueling stations for commercial, government, and military use.
5. SOHO’s have always been a major consumer of phone line sharing. The basic set-up of the home office has remained unchanged over the years with the phone, PC, and ubiquitous fax machine, or all-in-one with fax capability, as the essential business tools. Phone line sharing devices such as The Stick have been equally important, helping to save the small business owner as much as $600 a year just by consolidating the fax and phone on the same line.
Tags: acp, Automated meter reading, back-up phone lines, console port access, cost cutting, dial-up modems, Fuel tank monitoring, lights-out-management, line sharing, Multi-Link, point-of-sale, Remote Monitoring Solutions, secure remote service port access, SOHO, telephone switch, the stick
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Sunday, January 24th, 2010
The widespread use of modems is driven by the need for for vendor support, polling, configuration of remote devices, and for providing remote connectivity to remote systems for engineering and IT support. However, modems represent an often overlooked backdoor to control systems and networks that can be exploited by hackers.
In a publication by Homeland Security’s National Cyber Security Division, “Recommended Practice for Securing Control System Modems”, methods for securing dial-up modems are addressed. It states that, ” In general the dial-up PSTN is the least secure as it exposes a modem to the equivalent of world-level Internet access. As a result, this communication point can be accessed from anywhere in the world by anyone with a modem and may be vulnerable to attack.“
One security method presented in the paper is a telephony firewall. All of Multi-Link’s line sharing devices, in addition to cutting costs, allow the end-user to secure access to telephony devices with programmable security access codes(SAC). These SAC’s can be configured differently for each port. Our most robust product from a security standpoint is the Polnet ACP with 7 digit SAC’s that would effectively provide a stand-alone firewall for dial-up modems.
Another method for controlling connections is to control its power supply, powering up the modem for use and then powering down when access is no longer required. The Power Stone is ideal for this procedure with its automatic power-on-call feature. Devices plugged in to the Power Stone can be turned on for the duration of the call and turned off after disconnect. SAC’s are used for manual operation and remote programming.
It is highly recommended to audit and document all known modems and faxes for the purpose of not only cost reduction, but for the sake of closing any backdoors into a company’s telecom and IT networks.
Tags: console port access, dial-up modems, lights-out-management, line sharing, linkedin, LOM, managed network services, network security, Remote Monitoring Solutions, remote reboot, remote site modems, the power stone, the stick
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