How Restaurant Chains Can Cut Telecom Costs

July 19th, 2010
Here is a brief slide deck illustrating how frugal minded restaurant owners can save money quickly and affordably with line sharing switches.
A 90 day ROI is typical. Try out our free savings calculator.

View more presentations from Scott Shelton.

Multi-Link Product Installations: The Good, The Bad, The Ugly

July 16th, 2010

We are looking for images of  Multi-Link product installations–ACP, The Stick, Power Stone– like this: http://twitpic.com/23qvt7 . Send us any—good, bad, or ugly— and we’ll post to the Multi-Link Flickr photostream.  We want to see your professional expertise on display or maybe even “how-not-to” nightmare installations that you have discovered. Like the time a VAR told us he discovered a Stick line sharing switch hanging by saran wrap and a coat hanger from the ceiling.

Please let us know if you want your name credited or posted anonymously.

Email: Marketing@multi-link.net

Twitter: multilinkinc

Facebook: http://bit.ly/9k3gxU

Coming to a theater near you…a Stick?

July 13th, 2010
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Line sharing for projector application

Behind the scenes at your local movie theater, there is a lot going on to maintain a cinema projector. As with most high tech equipment, software updates are needed to optimize performance and remotely calibrate operation settings from time to time. Cinema projectors are no exception to this rule.

However, remote connectivity comes at a cost.  As is evident in other industries, many times broadband access is not a financially viable solution for movie theaters given the upfront equipment cost and monthly service expenses. The dial-up modem is a cheaper alternative but monthly dedicated line costs are a factor to consider, especially with multiple locations. Phone line sharing switches can resolve the monthly costs and allow for secure access to remote equipment, like projectors and digital signage.

A single phone can cost $600/year. Hence, a business (theater) with 50 locations, eliminating one line per location, will save $30,000 per year in telecom costs! That’s a lot of popcorn— hint: LARGE is the best value :) . The Stick, or Polnet ACP, is an ideal solution for this application.


Other Remote Media Applications:

Classrooms and Auditoriums
Advertising & Digital Signage
Network Operations Centers (NOCs)
Video Walls
Corporate Conference Rooms
Conference Center Venues

How to Reduce Fuel Costs with your Phone

July 8th, 2010

With summer driving season upon us, the upward price of fuel is as predictable as ants at a picnic. For companies that have fleets of service vehicles this is always a concern. Management has the unenviable task of keeping the fuel budget in check during upward seasonal fluctuations while maintaining a consistent level of customer service. The scheduled “milk-run” truck rolls to remote customer sites are unavoidable, but there is a smarter way to deal with those unscheduled service dispatches that eat away at fuel budgets and erode profits.

It is not cost effective or desirable to require physical visits to remotely located routers, switches or other network devices for troubleshooting or maintenance. Costs are prohibitive, both in time and personnel, for a skilled technician to be dispatched to the remote site for administration and maintenance of every remotely located router, switch or other network device. Time and cost constraints necessitate that network devices be managed remotely.

Keeping vehicles tuned up and conservative driving practices are well and good, but best-in-class service and maintenance businesses are more likely to keep the truck in park than their competitors. These organizations consistently employ remote site management tools to diagnose and fix problematic equipment instead of rolling a truck to a site. A remote AC power controller allows maintenance technicians to reboot, cut or re-establish power to devices located in a remote location, all over a standard telephone phone line or an internet connection. Field technicians can control power to equipment from their cell phones, avoiding the cost and time to drive to remote sites.

Nine out of ten service dispatches involve rebooting (power fail) equipment as a first try fix. With a remote power control switch and a telephone, the three hour round trip at midnight can be avoided. And a tank of gas was just saved.

Multi-Link has helped many IT Departments, Managed Network Services and ISP’s save fuel, time, and labor costs with our remote power controllers. Call us and see if we can help you reduce fuel costs with your phone. 800-535-4651

Deadline for the Multi-Link Prize Contest is TODAY!

June 30th, 2010

Don’t miss an opportunity to win some awesome prizes by selling your Multi-Link products.
Prizes:
1. Caribbean Cruise: 3-day
2. Apple i-Pad
3. Callaway FT-9 Tour Driver

A winning entry will be drawn for each prize: first, second and third. The more entries you have, the better your odds of winning. **June Double Score – A sale reported during June, 2010 will be awarded double the number of corresponding entries.**

Report each “sale” by sending an email to cpuckett@multi-link.net
Make sure your email details the following: your full name, your company name, your email address, your phone number, number of units in “the sale”, the serial number of each unit in “the sale”. Questions? Call us at 800.535.4651!

Top 5 Benefits of Remote Site Management Tools

June 25th, 2010

It’s mid-2010 and businesses across all industries are confronted with a new reality: shrinking budgets, personnel cuts, reduced revenue, and rising operational costs.

For companies challenged with maintaining remote site assets (network, telecom, mechanical), the pain is even more acute. Dispatching service workers on-site frequently puts maintenance staff out of contact for hours at a time, frequently at expensive overtime labor rates. The average cost per service dispatch was $276 in 2009.

To answer this challenge, companies across the world are employing remote management tools that monitor, alert, and troubleshoot automatically. Here are the Top 5 Benefits of Remote Site Management Tools:

1) Reduced Downtime: Minutes vs. Hours. Some tools can detect failure and execute reboot/fix autonomously, without engaging support from personnel.

2) Reduced Site Visits, or Truck Rolls:
Driving to the remote site is the biggest time waster. Paying $276 for an engineer just to reboot a router is a crime. And then there’s the fuel cost.

3) Increased Customer Satisfaction: Faster service, improved asset uptime, and better asset performance all contribute to SLA covenant compliance. And that makes for a happy customer.

4) Prepares Support Personnel for On-site Visits: In case remote resolution was not achievable, remote management tools can at least provide diagnostic data to the support crew, ensuring that the right hardware and tools are brought to the site for a successful first time fix.

5) Immediate R.O.I: Remote site management tools can pay for themselves by eliminating the time, labor, and fuel costs for just one site visit.

For information on Multi-Link’s remote site management solutions, call 800-535-4651.

Multi-Link Prize Contest Ends in 8 days!

June 22nd, 2010

Deadline for the Multi-Link Prize Contest is June 30th!
Prizes:
1. Caribbean Cruise: 3-day
2. Apple i-Pad
3. Callaway FT-9 Tour Driver

A winning entry will be drawn for each prize: first, second and third. The more entries you have, the better your odds of winning. **June Double Score – A sale reported during June, 2010 will be awarded double the number of corresponding entries.**

Report each “sale” by sending an email to cpuckett@multi-link.net
Make sure your email details the following: your full name, your company name, your email address, your phone number, number of units in “the sale”, the serial number of each unit in “the sale”. Questions? Call us at 800.535.4651!

Add Oil Tank Level Detectors without Adding Phone Lines

June 21st, 2010

New restaurant industry applications are always of interest to Multi-Link because of our long-standing, personal relationships with members the restaurant community. Recently we discovered a new cost-cutting system for frying oil management from Restaurant Technologies, Inc. (RTI) that deserves mention. RTI has developed MaxLife™ Total Oil Management System that is being employed by many restaurant businesses and current Multi-Link customers.

MaxLife is an automated solution for storing, handling, and disposal of cooking oil. RTI touts reduced oil consumption and labor costs, enhanced safety, and compatibility with existing fryers. One convenient feature is “telemetry-managed fresh oil deliveries and waste oil pick-ups” which is monitored through dial-up modem installed on-site.

Current Multi-Link customers that have our line-sharing switches (The Stick, ACP) installed are able to immediately benefit from this remote fryer oil monitoring without the hassle of ordering a dedicated phone line from the telephone company. The on-site modem is simply plugged into an available device port. More importantly, no additional monthly costs for a dedicated phone line are incurred. It is a perfect match of cost-cutting products.

Click here for a demo of MaxLife™ and feel free to send along anymore applications like this for review to marketing@multi-link.net . We love to save money for our customers!

P.O.S. back-up phone lines are a must, the monthly costs are not!

June 15th, 2010

Today’s Point of Sale Systems do much more than the plain old cash registers we have known in the past. Instead of a simple machine ringing sales and storing cash, the more sophisticated POS Systems can take customer orders, execute credit card transactions, track inventory, order supplies, manage employee attendance, implement customer loyalty programs, and much more. Further customization options make POS Systems essential for countless businesses including:

o Department and retail store chains
o Foodservice (QSR’s, Fast food, Fine dining)
o Convenience and grocery stores
o Apparel
o Sporting goods
o Hardware
o Automotive parts
o Furniture

Point of Sale Systems generally use broadband connections where available for high-speed payment card processing. However, 75% or more of these systems use analog phone lines as back-up in case of network downtime or equipment malfunction. These back-up phone lines, although seldom or never used, represent recurring monthly expenses for businesses. Think of it as “insurance”, a back-up communications path is vital but expensive.

Multi-Link can help companies avoid this monthly cost with The Stick line-sharing switch. The Stick is a cost-saving and powerful device that enables phone, fax, POS, and modems to share ONE telephone line. Simply install on an existing phone line and connect the POS modem to The Stick. By sharing a line with multiple devices, The Stick removes the need for multiple costly telephone lines and results in a fast return on investment. As an example, one restaurant operator with 43 locations is now saving $51,600/year. A 3-month R.O.I. is typical.

How much can you save? Try our free Cost Savings Calculator. With this tool, you can insert your actual phone line costs today and the number of locations you operate. The calculation will provide your projected savings through phone line consolidation. Also, view Multi-Link POS Application Brief on SlideShare.

NEW: “Upgrade and Save on Repairs” Program

June 3rd, 2010

Effective June 30, 2010 a new Repairs and Replacement program, “Upgrade and Save”, for Multi-Link products will be implemented.

We are pleased to continue repairing out of warranty equipment, but with rising costs it is often more cost effective to replace the unit and enjoy a new product along with the associated warranty.

With the “Upgrade and Save on Repairs” Program you get a $10 discount (off contracted “List” price) along with an extended year warranty for every new unit purchased to upgrade an old unit in the field. The program is simple:
When purchasing a new unit to replace an existing unit, mention the name of this program and make sure you provide the following: your full name, your company name, your email address, your phone number, number of units in “the sale”, the serial number of each unit being replaced in the field. Purchases can be made by phone or email. To make contact, send an email to cpuckett@multi-link.net or call us at 800.535.4651 and ask for Cindy Puckett!

The new pricing schedule for repairs can be downloaded from our Support page. Thanks for all the continued support for our family of cost-cutting equipment.

Last Day! Become our “facebook fan” and Buy Now!

April 29th, 2010

Don’t miss the opportunity to save on Multi-Link products…Promotion ends April 30, 2010.

Become a Multi-Link “facebook fan” and you save $5 per unit with each order that ships in April, 2010. Orders can be placed by calling 800.535.4651. Mention promotion code MLFACE04.

Maximize your savings by using this promotion with any of the other great saving opportunities that Multi-Link is offering on their cost reducing products. Check us out on facebook.

In this tough economy, any costs you can reduce will enable you to do more with less. Reduce the costs in your business with Multi-Link’s line sharing and power control products.

Last Week for April Promotions! Don’t miss out on the savings…

April 26th, 2010

If you are currently buying Multi-Link products or are looking to buy for the first time, now is the time to take advantage of some serious savings promotions that we have in place through Friday, April 30th.

Retail and Corporate customers can get 10% off.
Become a Multi-Link Facebook fan and save $5/unit.

Resellers can call us at 800-535-4651 and we can show you how much you can save.

Don’t wait ’til the last minute, call us now…

Phone Line Sharing: Top 5 Applications

April 19th, 2010
1. Point-of-Sale system integration
2. Remote out-of-band access for network equipment
3. Automated meter reading
4. Fuel tank monitoring
5. Small Office/Home Office phone line consolidation

1. POS systems in fast paced retail environments typically use broadband for transaction processing. In many cases, dial-up modems are used as back-up in case of a network outage. Paying for a dedicated phone line for emergency use only is costly and wasteful. Multi-unit restaurant and department store chains save thousands of dollars annually by installing a line sharing device with a fax line and POS back-up line and significantly reduce fixed telecom costs. In a scenario with fewer POS transactions (only a few per day), a dial-up line is more economical. Sharing this line with a fax or phone is a practical way to lower overhead costs while processing sales normally.

2. When the network is down and normal in-band access is denied, how do you recover the network equipment? Remote Out-of-band access to serial console ports provides an efficient back door method for recovery. This can be through the use of a backup dial-up modem via the PSTN. However, paying for a phone line that you hope you never use is expensive.

Phone line sharing saves money for IT departments and MNS groups by eliminating costly phone lines dedicated for out-of-band dial up access to remote network equipment. Fixed telecom costs are dramatically reduced and a 3 month R.O.I. is typical. In addition to savings, the Polnet ACP is engineered to provide an additional layer of security to connected devices. Vulnerable pathways to equipment via the PSTN are protected by programmable Security Access Codes up to seven characters. There are over 35 million combinations to choose from, effectively creating a telephony firewall for dial-up connections.

3. Automated meter reading, or AMR, is the technology of automatically collecting consumption, diagnostic, and status data from energy metering devices (water, gas, electric) and transferring that data to a central database for billing, troubleshooting, and analyzing. This advance mainly saves utility providers the expense of periodic trips to each physical location to read a meter. Further savings can be achieved by sharing a POTS line for dial-up modems with multiple on-site meters and RTU’s. Installing nine devices on one phone is more cost effective than having nine individual lines to pay for.

4. Fuel tank monitoring is a method by which underground fuel tanks are measured for capacity and leak detection. Multiple modems connected to gauges can be accessed with only one phone line with a phone line sharing device. C-stores are a prime user as well as industrial fueling stations for commercial, government, and military use.

5. SOHO’s have always been a major consumer of phone line sharing. The basic set-up of the home office has remained unchanged over the years with the phone, PC, and ubiquitous fax machine, or all-in-one with fax capability, as the essential business tools. Phone line sharing devices such as The Stick have been equally important, helping to save the small business owner as much as $600 a year just by consolidating the fax and phone on the same line.

Special Google Coupon Code: Use by April 30, Get 10% Off

April 19th, 2010

google

Google Coupon Code

Building Multi-Link’s Facebook Fans

April 15th, 2010
Multi-Link's Facebook Page

Multi-Link's Facebook Page

Everyone knows that Facebook is the wave of the future for businesses to connect with their customers and prospects.  But, did you also know that Facebook is wonderful for search?  With over 400 million users, it is not a wonder that Multi-Link wants to reach out to its Fans (that’s what Facebook folks are called) with its own Facebook Business Page.

Why not join us on Facebook?  It’s easy.  Just like Multi-Link.